Analytics Manager, eCommerce and Digital Product

Job Details

Sainsburys – Groceries Online – Analytics Manager, eCommerce & Digital Product 

Hybrid Working/London based

We’re a business serving millions of customers a day, with the UK’s largest loyalty scheme and an ever-evolving set of digital platforms. All this equals over 1.2 billion transactions a year, presenting a volume, depth, and complexity of data that few can match.

We don’t think we’re exaggerating when we say we have the most exciting data set in the country. We’ve got data from billions of transactions for our teams to play with. From it, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing experience. In an inclusive, agile environment, you’ll have the space to be curious, to experiment, and solve real-world challenges. And you’ll get to see the output of your work in the hands of millions of people across the UK.

In the Sainsbury’s Groceries Online Analytics team, we’re embarking on a major transformation, and you’ll stretch the imagination of what the power of digital data and insights can bring to how we do things. You’ll unlock value and use your intense curiosity to find creative ways to land impactful digital solutions that directly support Sainsbury’s Next Level strategy.

What outcomes I need to deliver

• As the Analytics Manager you will lead an agile, high calibre team of Digital Analysts and be responsible for developing digital solutions that assist/automate decision-making across the business.
• You will be the eCommerce, Digital Marketing, Digital Product and Experimentation subject matter expert, exploiting Sainsbury’s Grocery Online (GOL) data assets to support the realisation of Sainsbury’s Next Level strategy.
• Our Business Partners and Product Managers are dedicated to understanding our stakeholders’ strategies, visions, KPIs, pain points, and aspirations. As leader of the GOL Digital Analytics function, which includes eCommerce, Digital Marketing and Digital Product Analytics you will help determine the appropriate disciplines to solve specific problems and create resource plans that focus on delivering demonstrable digital value.
• You will collaborate closely with our digital engineering teams to ensure our digital solutions are efficiently deployed into the Tech systems where they will have the most impact.
• You will lead and uphold the development and standards of your team and their outputs, championing Digital Analytics across the business.
• You will be an ambassador for good digital standards, including ethics, governance, security, and assurance.

What you need to know and show

• As the Analytics Manager you will have inquisitive mind, constantly seeking opportunities and solving problems with curiosity.
• Confidence in handling complexity and ambiguity, partnering effectively with the Argos business to understand their problems and deliver value through digital acumen and compelling communication.
• A passion for high-quality digital data storytelling that effectively articulates the value of digital analytics in business decisions to drive real change.
• You excel in managing experienced teams, elevating their performance by coaching and upskilling them in digital analytics techniques, and supporting them through the scoping, research, and development product/analytics life cycle. This includes utilising multiple techniques across the digital discipline, from Adobe analytical methods, testing and experimentation, eCommerce etc.
• You champion the adoption of digital best practices in Digital Analytics, leading a team that collaborates closely with digital and engineering colleagues
• You have experience using our core technologies (Adobe, Python, SQL) to develop and deploy innovative and impactful digital analytics.
• Our strategic tooling includes Adobe, Snowflake, Tealium & Google Big Query. Ideally, you have experience with these technologies or comparable alternatives.
• You can adapt your ways of working to make technical concepts simple, working effectively with both deep technical experts and those who need information broken down into its simplest form, driving impact with digital analytics.
• You have a good understanding of Data Governance Principles.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you’ll be able to save 10% on your shopping online and instore at Sainsbury’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We’ve also got you covered for your future with our pensions scheme and life cover. You’ll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy up to an additional week’s holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.