Digital Marketing Specialist

About Laivly

Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world's biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.

About the role

The team at Laivly is looking for a Digital Marketing Specialist to execute and optimize our digital marketing programs across paid media, email marketing, social media, and marketing operations.

As our Digital Marketing Specialist, you'll play a key role in helping us grow brand awareness, generate qualified pipeline, and support revenue growth. You'll work closely with Marketing, Sales, Creative, and our agency partners to launch campaigns that reach the right audiences, deliver measurable results, and continuously improve performance.

If you're someone who enjoys digging into campaign data, experimenting with new ideas, building in HubSpot, and bringing marketing programs to life, this is an opportunity to make a meaningful impact.

This role is remote and open to Canadian residents.

As Digital Marketing Specialist, you'll help us grow by...

Paid Digital Marketing

• Build, launch, manage, and optimize paid campaigns across Google Ads, LinkedIn, Meta, and AdRoll.
• Monitor campaign performance and continuously optimize audiences, creative, bidding strategies, and budgets.
• Partner with our digital marketing agency to execute campaigns and identify opportunities to improve performance.

Email Marketing & Marketing Operations

• Build and execute email campaigns, nurture programs, newsletters, and ABM initiatives in HubSpot.
• Manage audience segmentation, workflows, campaign assets, reporting, and marketing automation.
• Ensure campaign tracking, attribution, and reporting are accurate and scalable.

Social Media & Brand Growth

• Support Laivly's audience growth and share of voice on LinkedIn by developing the social engagement strategy and equipping our sales and leadership teams to take part, identifying the stakeholders, influencers, creators, and industry voices worth building relationships with, surfacing the conversations worth joining, and giving the team the guidance and prompts that make it easy to participate.
• Manage content scheduling, community engagement, and performance reporting.

Sales & Cross-Functional Collaboration

• Partner with our BDR team to align paid media, email marketing, and ABM initiatives that generate qualified pipeline.
• Collaborate with Creative, SEO/GEO, and Sales to ensure campaigns and messaging work together to support business goals.
• Share campaign insights that help shape future marketing strategies.

Analytics & Continuous Improvement

• Analyze campaign performance across paid, email, and social channels, translating data into actionable recommendations.
• Provide regular reporting on results, opportunities, and optimization plans.
• Stay current on emerging digital marketing trends, AI-powered marketing tools, and platform updates, bringing new ideas back to the team.

As a Digital Marketing Specialist, you bring...

Digital Marketing Experience

• 3 to 5 years of hands-on digital marketing experience, primarily focused on paid media and social media.
• Experience managing Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager. AdRoll experience is an asset.
• Experience managing organic social media for a B2B organization, particularly LinkedIn.

Marketing Technology

• Strong experience with HubSpot Marketing Hub, including email campaigns, workflows, landing pages, lists, forms, and reporting.
• Comfortable using Google Analytics 4 (GA4), campaign reporting, and marketing dashboards to measure performance.
• Familiarity with SEO fundamentals and emerging AI search concepts.

Collaboration & Communication

• Experience partnering with Sales or BDR teams to support lead generation and account-based marketing.
• Strong analytical, organizational, and written communication skills.
• Ability to explain campaign performance and recommendations to both technical and non-technical audiences.
• Bachelor's degree in Marketing, Business, Communications, or a related discipline, or an equivalent combination of education and practical experience.

Life at Laivly

Laivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers, and game changers. It's about sharing your talent and imagination to develop innovative technology that's revolutionizing the way top brands interact with the world.

If you're excited by the opportunity to build campaigns, experiment with new ideas, leverage AI to work smarter, and make a measurable impact on a growing business, we'd love to hear from you.

We've got a shared mission, and a Laivly future. Join us today!

Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

Laivly is committed to accommodating persons with disabilities. If you require accommodation at any stage of the application process or would like more information about our accommodation policies, please let us know.