Coordinator, Social Media

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

This role requires a dynamic and highly organized Coordinator, Social Media, who will support the day-to-day execution of social content across multiple platforms, including publishing, community management, content coordination and performance reporting. The ideal candidate is digitally savvy, detail-oriented and highly adaptable, with a strong understanding of social platforms, brand voice and audience engagement. They bring a proactive, collaborative approach and thrive in a fast-paced environment where priorities and content needs can shift quickly.

Contract Type: This opportunity is structured as an independent consultant engagement, providing contingent resource support throughout the client’s 2026–2027 season.

• 2–3 years’ experience in social media, digital marketing, communications or client-focused environments; agency and/or consumer brand experience an asset.
• Ability to work onsite frequently, including evenings and weekends, as required.
• Experience supporting social content and campaigns across multiple platforms, including planning, publishing, monitoring and reporting.
• Working knowledge of Instagram, Facebook, and X, and other social media platforms as required.
• Strong understanding of social platforms, trends, emerging formats and audience behaviours.
• Proven ability to manage content calendars, approvals, timelines and multiple priorities in a fast-paced, changing environment.
• Knowledge of hockey and basketball considered an asset.
• Excellent written and verbal communication skills, with a strong eye for brand voice, tone, accuracy and detail.
• Highly adaptable, proactive and collaborative, with strong client-service skills and the ability to work effectively across internal and external teams.
• Digitally savvy, with experience using social media management and reporting tools and proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Content Publishing

• Schedule and publish content across all social platforms
• Upload captions, tags, links, and platform-specific formatting
• Ensure content is published according to content calendar

Community Management

• Monitor comments, messages, and fan interactions
• Escalate sensitive issues when necessary
• Engage with audience in accordance with approved brand guidelines
• Track frequently asked questions and audience feedback
• Collect community feedback and social shares

Content Support

• Pull clips and organize footage
• Assist with content requests and asset retrieval

Reporting & Administration

• Assist with monthly reporting and data collection
• Track content performance metrics
• Winner Selection & Ticketing
• Email management

Event & Activation Support

• Capture secondary content at events when required
• Support on-site content execution

Please note: This opportunity is structured as an independent consultant engagement, providing contingent resource support throughout the client’s 2026–2027 season.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.