Social Media Strategist and Content Creator

Job Title

Social Media Strategist and Content Creator

Agency

East Texas A&M University

Department

Marketing Communications

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents. 

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer). 
  If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at [email protected]

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.

In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

SUMMARY:

The Social Media Strategist and Content Creator, under general supervision, advances the awareness, visibility, engagement, and public voice of East Texas A&M University through strategic social media planning, content creation, and day-to-day management of the university’s primary social media channels. This position is responsible for managing the main @etamu social accounts; planning, creating, and publishing content; supporting real-time and event-based storytelling; monitoring engagement and brand mentions; and recommending adjustments based on platform performance and audience response. Working in coordination with the Director of Website Applications Development & Administration Webmaster, this position helps align social media activity with university priorities related to student life, enrollment, engagement, and brand promotion, while also providing guidance and day-to-day direction to student workers and campus contributors involved in content creation and social media management.

As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence.

ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES:

• Manage the university’s primary @etamu social media accounts and maintain a strategic, consistent, and engaging presence across designated platforms.
• Develop and execute social media content plans, calendars, and campaigns that support university priorities related to student experience, enrollment, engagement, events, and brand promotion.
• Create, write, edit, capture, and publish social media content, including captions, graphics, photography, short-form video, stories, and other platform-appropriate assets.
• Lead day-to-day social media execution involving student workers and help direct, organize, and maintain the workflow of content creation and publishing activities.
• Provide live and near-live social media coverage for university events, campus activities, student engagement moments, and other high-visibility opportunities.
• Actively manage comments, direct messages, audience engagement, and brand monitoring across primary university channels.
• Monitor brand mentions, audience sentiment, platform trends, and content performance, and recommend appropriate responses or adjustments in coordination with university communications leadership.
• Collaborate with the Assistant Director of Marketing Analytics and Performance Insights on engagement reporting, audience behavior analysis, and recommendations to strengthen content performance and reach.
• Coordinate with campus units and contributors to identify content opportunities, collect information, and support social storytelling tied to academics, student life, faculty achievement, athletics, research, campus culture, and enrollment priorities.
• Help develop and maintain content calendars and social media plans for major initiatives, campaigns, events, and seasonal university priorities.
• Coordinate with the Director of Website Applications Development & Administration Webmaster on content planning, message alignment, editorial quality, and integration with broader communications priorities.
• Support institutional standards, governance practices, and content expectations for unit-level social contributors across campus and help coach contributors toward stronger, more consistent execution.
• Collaborate across Marketing and Communications, including with web, photography, video, enrollment, athletics, and related partners, to coordinate content planning and execution for major priorities.
• Support university communications efforts during issues, incidents, or high-priority moments by assisting with timely digital messaging, coordinated content distribution, and audience-facing updates as assigned.
• Assist in maintaining content workflows, planning tools, and asset organization for social media strategy and execution.
• Perform other duties as assigned.

MINIMUM REQUIREMENTS:

• Education: Bachelor’s degree in communications, marketing, journalism, public relations, English, digital media, or a related field, or equivalent combination of education and experience.

• Experience / Knowledge / Skills:
  • Three years of related experience in social media, communications, marketing, content creation, digital engagement, or a related field.
  • Strong writing, editing, visual storytelling, and verbal communication skills.
  • Knowledge of social media platforms, content strategy, engagement practices, social listening, and platform trends.
  • Strong interpersonal, planning, and organizational skills.

• Ability to:
  • Create content that is audience-aware, platform-appropriate, and aligned with university voice and priorities.
  • Manage multiple deadlines, work independently, and adjust quickly in a fast-moving content environment.
  • Lead day-to-day channel execution while coordinating with student workers and campus contributors.
  • Monitor performance and make practical recommendations based on analytics and audience response.
  • Build collaborative working relationships across units and help guide contributors toward strong content and social media practices.
• Licensing/Professional Certifications: None
• Physical Requirements: None
• Other Requirements: This position may require work beyond normal business hours, including evenings and weekends, as work requirements indicate.

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

• Experience in higher education, student-facing communications, or another mission-driven organization.
• Experience managing flagship or brand-level social media accounts.
• Experience creating photo, video, story, and short-form content for institutional or brand channels.
• Experience leading day-to-day social execution involving student workers, interns, or contributors.
• Experience using analytics to evaluate content performance and improve engagement.
• Experience covering events or producing real-time social media content in a professional environment.
• Experience helping guide contributors in content creation or social media practices.

SUPERVISION OF OTHERS:

May provide day-to-day direction, guidance, and workflow coordination for student workers and campus contributors involved in social media content and execution.

WHY WORK AT EAST TEXAS A&M UNIVERSITY?

Competitive Benefits & Work-Life Balance:

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development:

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence:

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs, including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
• Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.

State-of-the-Art Facilities:

• Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.

Vibrant Campus Life:

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.

Prime Location & Growth:

• Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit us on our social media:

• Facebook, Twitter, Instagram, YouTube, LinkedIn, and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.