Social Media Manager

Please Note: This Denver-based position follows a hybrid work schedule, with in-office collaboration expected at least two days per week. We welcome candidates both within and outside the Denver, CO area, provided they can reliably meet the in-office requirements.

About KHM

Karsh Hagan Madden (KHM) is an independent marketing agency formed through the merger of Karsh Hagan and Madden Media with 5 decades of creative and strategic legacy with 1 unified shop!

We blend bold storytelling with precision media, PR, geospatial targeting, and observation-led strategy to help brands close the gap between how they are seen and how they are felt. Madden built our reputation in destination marketing and tourism. Karsh has spent years building brands in healthcare, banking, higher education, and retail alongside it. Together, we believe the strongest brands build communities, and our goal is to differentiate them in a world where consumers want something that means something to them.

Find out more at https://khm.agency/

About You

You live and breathe social media, understand what performs on each platform, and are energized by creating content that feels native, timely, and engaging. You are equal parts social creator, community builder, and trend spotter who understands how great execution supports broader brand and business strategy. You are proactive, collaborative, highly organized, and eager to contribute strategic ideas while growing into a more client-facing role over time.

About the Job

The Social Media Manager is responsible for bringing social strategies to life through compelling, platform-first content while managing the day-to-day execution of multiple client social channels. Working closely with the Senior Social Media Strategist, this role creates and captures content, manages publishing and community engagement, supports influencer programs, and identifies emerging trends to keep our clients culturally relevant. While primarily execution-focused, this position offers direct opportunity for growth into strategy and client leadership.

What You'll Be Doing

• Social Content Creation: Ideate, capture, edit, and publish social-first content across Instagram, TikTok, Facebook, LinkedIn, YouTube Shorts, Pinterest, Threads, and emerging platforms. Capture photography/video (primarily iPhone; DSLR a plus) and edit short-form video using tools like Premiere Pro, CapCut, or native editing features. Concept and execute content shoots locally and during travel.
• Social Media Management: Manage day-to-day publishing, scheduling, and QA across multiple client accounts. Assist in building monthly calendars, write platform-tailored copy, and ensure best practices.
• Community Management: Monitor and engage with online communities in each client's unique voice. Spot trends, surface community insights, and execute real-time or surprise-and-delight engagement opportunities.
• Influencer & Creator Support: Research and identify brand-aligned creators, assisting the broader team with outreach, coordination, and content approvals.
• Collaboration & Cross-Functional Work: Partner with Creative, Strategy, Account, Media, and PR teams to execute integrated campaigns.
• Reporting & Optimization: Assist with monthly reporting by pulling platform insights. Monitor content performance to recommend optimizations based on engagement, audience behavior, and platform updates.

What You Need to Succeed

• Experience: 2 to 5 years of experience managing social media for brands, companies, or agencies.
• Portfolio: A strong portfolio demonstrating social-first creative work, including short-form video, photography, and copywriting.
• Platform Expertise: Expert understanding of Instagram, TikTok, Facebook, LinkedIn, YouTube Shorts, Pinterest, Threads, platform trends, and creator culture.
• Technical & Editing Skills: Hands-on experience creating short-form video from concept to edit. Proficiency in Adobe Creative Suite (Photoshop, Premiere Pro, After Effects, Lightroom), Canva, and CapCut.
• Tools & Software: Experience with social media management platforms (such as Sprout Social) is preferred.
• Industry Knowledge: Familiarity with influencer marketing and creator partnerships.
• Key Soft Skills: Exceptional written communication with a sharp eye for detail, strong organizational abilities, and a proactive mindset to handle multiple priorities.
• Mobility: Willingness to travel for content shoots and events as needed.

Don't Meet Every Requirement?

That's okay! At Karsh Hagan Madden, we believe diverse backgrounds, perspectives, and experiences make us stronger. If this role excites you but your skillset doesn't line up perfectly with the qualifications above, we still want to hear from you. Who knows-you might bring something to the table we didn't even know we needed.

Perks & Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.

Come for the Work. Stay for the People

• At Karsh Hagan Madden, we're passionate about doing great work-and having fun while we do it. Here's what you can expect:
• A supportive team that's invested in your success.
• Opportunities to grow through mentorship, professional development, and meaningful new challenges.
• A collaborative culture where curiosity, creativity, and fresh ideas are always welcome.
• The chance to make an impact, contribute your unique perspective, and help shape great work.
• A workplace that values who you are, the ideas you share, and your potential to grow.

About the Interview Process

We like to keep it simple and transparent. Here's what the process may look like:

Round 1: A friendly chat with our Recruiter to get to know you and share more about the role.

Round 2: An interview with some of the awesome teammates you'll collaborate with.

Round 3: A conversation with the Team Lead(s) to dive deeper into the role and team fit.

Note: Depending on the position, there might be a small assignment along the way to showcase your skills and creativity. Don't worry-we'll let you know in advance!

Heads up: At this time, we do not offer Visa sponsorship or relocation services.

KHM is an Equal Opportunity Employer. #LI-REMOTE