Social Media & Graphic Design Specialist

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Full-Time W-2 | Remote | U.S.-Based Only | East Coast Business Hours

To be considered candidates should submit examples of relevant social media work, a professional graphic-design portfolio, and details regarding their current Meta certification to [email protected].

Century Mechanical Holdings (CMH) is seeking a full-time Social Media & Graphic Design Specialist to support our growing portfolio of home-service brands.

This position requires a highly organized, self-directed professional who can manage dozens of individual social media accounts, maintain distinct brand identities, and produce professional graphic-design work with minimal supervision.Consistent availability during standard East Coast business hours is mandatory, regardless of the candidate’s location.

Position: Social Media & Graphic Design Specialist

Employment Type: Full-time

Schedule: Monday–Friday, standard Eastern Time business hours

Reports to: Director of Marketing

Position SummaryThe Social Media & Graphic Design Specialist will manage the day-to-day social media presence and creative needs of multiple CMH-owned companies.The ideal candidate combines social media account-management experience with a strong graphic arts background. This person must be comfortable managing a large portfolio of brands, organizing competing priorities, communicating with different stakeholders, and independently moving projects from concept through completion.This is not an entry-level or closely supervised position. The selected candidate must be proactive, dependable, highly organized, and capable of recognizing what needs to be done without waiting for detailed instructions.Social Media Responsibilities

• Manage the day-to-day social media presence of dozens of CMH-owned brands across Facebook, Instagram, and other applicable platforms.
• Develop and maintain organized content calendars for multiple companies and locations.
• Create, schedule, publish, and monitor social media content.
• Maintain a distinct voice and visual identity for each company while following CMH’s overall marketing standards.
• Engage with followers and respond appropriately to comments, messages, tags, and other interactions.
• Identify customer-service concerns and promptly escalate them to the appropriate company representative.
• Coordinate with local managers and company representatives to gather photos, promotions, community updates, employee highlights, and service-related content.
• Identify relevant seasonal topics, local events, social trends, and content opportunities for each market.
• Use Meta Business Suite, Business Manager, Ads Manager, and related tools to manage accounts, permissions, publishing, engagement, and reporting.
• Maintain accurate administrative access, business information, naming conventions, and account organization across the portfolio.
• Track audience growth, engagement, reach, website traffic, and other relevant performance indicators.
• Provide organized reports and actionable recommendations for improving social media performance.
• Support the paid media team by creating and adapting graphics for Meta advertising campaigns.
• Work directly with internal marketing personnel, website developers, vendors, and local brand representatives.

Graphic Design Responsibilities

• Design professional logos and supporting brand-identity materials.
• Create direct-mail pieces, postcards, flyers, brochures, leave-behinds, business cards, promotional materials, and other print collateral.
• Produce social media graphics, advertisements, promotional images, infographics, branded templates, and campaign creative.
• Create website banners, icons, service graphics, supporting images, and other assets for CMH’s website-development team.
• Prepare properly formatted, production-ready files for both print and digital use.
• Work comfortably with vector and raster file formats and provide editable source files when required.
• Resize and adapt creative materials for different brands, platforms, placements, and screen sizes.
• Maintain consistency in typography, color, imagery, logo usage, and overall visual identity.
• Organize creative files so current versions, source files, and approved assets can be easily located and reused.
• Coordinate with CMH’s paid media, SEO, content, and web-development teams to fulfill creative requests.
• Manage revisions efficiently while protecting brand consistency and meeting established deadlines.

Required Qualifications

• Current Meta certification.
• Advanced working knowledge of Meta Business Suite, Business Manager, Ads Manager, Facebook, and Instagram.
• Demonstrated experience managing numerous client, company, or location-based social media accounts simultaneously.
• Strong account-management skills and the ability to maintain communication, organization, and follow-through across dozens of brands.
• Advanced graphic design and visual communication skills.
• A professional portfolio demonstrating experience with logos, social media graphics, direct mail, brochures, website assets, and other marketing collateral.
• Proficiency with Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign.
• Strong understanding of branding, typography, composition, color theory, image preparation, and print-production requirements.
• Experience developing social media strategies, content calendars, platform-specific creative, and performance reports.
• Excellent writing, editing, and proofreading skills.
• Ability to shift between different brand identities, geographic markets, audiences, and service offerings.
• Exceptional organizational, project-management, and time-management skills.
• Ability to prioritize assignments and manage a high volume of concurrent requests.
• Strong attention to detail, including account accuracy, brand consistency, and file organization.
• Ability to take ownership of projects and complete assignments with minimal supervision.
• Willingness to proactively communicate potential issues, delays, resource needs, and opportunities.
• Reliable full-time availability during standard Eastern Time business hours.
• Ability to attend meetings, respond to requests, and collaborate with the team throughout the East Coast workday.

Preferred Qualifications

• Experience working within a multi-location company, holding company, franchise organization, or marketing agency.
• Experience supporting home-service companies, including HVAC, plumbing, electrical, septic, and related trades.
• Experience creating short-form video, Reels, animated graphics, and other platform-native content.
• Familiarity with social media scheduling, project-management, and reporting platforms.
• Working knowledge of digital advertising, landing pages, website-conversion principles, and marketing analytics.
• Photography and video-editing experience.

Ideal CandidateThe successful candidate will be:

• Highly self-motivated, dependable, and accountable.
• Comfortable working independently without constant supervision.
• Capable of managing a large and complex portfolio of social media accounts.
• Proactive rather than task-dependent.
• Creative while remaining focused on business and marketing objectives.
• Organized enough to manage multiple deadlines and stakeholder requests.
• Comfortable communicating with company leadership, internal teams, vendors, and local company representatives.
• Able to receive feedback, make revisions efficiently, and maintain responsibility for final deliverables.
• Equally comfortable developing a logo, designing a direct-mail campaign, creating website graphics, or managing daily engagement across multiple social media accounts.

Interested candidates should submit a résumé, examples of relevant social media work, a professional graphic-design portfolio, and details regarding their current Meta certification.

This is a remote position.