Social Media Executive

Social Media Executive

Location; Swindon Support Centre (hybrid working with 3 days per week in the office)

Grade; C

We are focused on building a sustainable and successful future for the business while continuing to deliver a consistent and valued retail offer. This role offers the opportunity to develop your career within a well-established organisation, contribute to ongoing improvement, and play a part in shaping the next chapter of TGJones.

About the role

We’re seeking a motivated, creative and highly collaborative Social Media Executive to join our Marketing team, based at our Support Centre in Swindon.

Social media is becoming a major focal point of our marketing strategy. As the Social Media Executive, you will lead the evolution of TGJones’ organic social media and influencer activity. Reporting to the Marketing Controller, this role bridges creative storytelling with brand strategy. You will own the execution across all social platforms and ensure our community and influencer networks directly support our broader integrated campaigns and commercial priorities, driving dynamic channel growth, nurturing creator networks, and ensuring our online community sits at the core of every major campaign. Key duties will include;

• Social & Influencer Strategy: Support the development and execution of the organic social media and influencer strategy, ensuring absolute alignment with the wider marketing strategy
• Campaign Integration: Collaborate closely with the Marketing Controller, Digital Marketing Manager and Trade Planning to ensure social and influencer plans are built into the creative briefing and delivery of all integrated marketing campaigns
• Content creation: Oversee the creation of highly engaging social content calendars
• Community Management Maintain brand safety and ensure community tone of voice remains consistent, positive, and legally compliant
• Performance & Insight: Own the performance metrics for social channels. Track, report, and deliver actionable insights on campaign reach, engagement, sentiment, and influencer ROI to inform the annual marketing plan
• Trend & Competitor Monitoring: Keep the business at the forefront of social trends, platform algorithm updates, and pop-culture moments to maintain brand relevance

About you

If you're a forward-thinking professional with the ambition to drive change, deliver exceptional results, and bring fresh ideas to the table, you'll thrive in an environment where collaboration, innovation, and continuous improvement are at the heart of everything we do. As TGJones continues to grow and evolve, you'll have the opportunity to make a meaningful impact, influence the future of the business, and develop your career alongside a team that values ambition, expertise, and fresh thinking. Experience required will include;

• Strong experience managing social media platforms within a retail or consumer-facing brand
• Proven ability to create and direct/brief highly engaging social media content
• Experience supporting and managing end-to-end influencer campaigns
• Deep functional knowledge of social platforms (Instagram, TikTok, YouTube, Pinterest etc) and social listening/analytics software
• Outstanding written communication, presentation, and creative copy skills
• Highly collaborative with strong relationship-building skills across cross-functional internal teams and external talent

About us

At TGJones, our people are at the heart of everything we do. We believe in creating an environment where everyone feels supported, respected, and empowered to succeed. You'll be encouraged to share ideas, develop new skills, and contribute to a team that works together to achieve great results. Whether you're beginning your career or bringing years of experience, you'll find opportunities to learn, grow, and make a meaningful contribution in a business that's shaping its future.

Company benefits for our Support Centre colleagues include 4pm Friday finish, 24 days holiday plus bank holidays, your birthday off, holiday trading scheme, family friendly leave, employee discounts, free coffee Wednesdays and much more!

At TGJones, we're committed to creating an inclusive and welcoming workplace where everyone can be themselves and do their best. We welcome applicants from all backgrounds and celebrate the diversity that makes each of us unique. If you need any adjustments during the recruitment process, just let our Talent Acquisition team know, we're happy to help.