Social Media & Content Producer

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: Full-time

Deadline: 30th August 2026

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

Crystal Palace Football Club is seeking a creative, multi-skilled and well organised social media and content professional to undertake a key role in the club’s media team.

The successful candidate will, alongside the Senior Social Media and Content Manager, be charged with running the club’s social media output across multiple channels to help meet the club’s objectives of engaging and growing its global fan base as well as meeting the club’s commercial targets.

Every day, the successful applicant will conceive, pitch and deliver innovative content ideas in conjunction with the club’s editorial, video production and graphics team to deliver interesting, accurate, shareable and high-quality club output, whilst reacting to social trends appropriately.

The role will be at the heart of creative content creation but also is responsible for planning and scheduling posts on a day to day basis – ensuring the needs of colleagues across the club are met.

As a member of the wider Marketing department, they will also be tasked with shaping and delivering effective social media campaigns for club departments and external partners. (such as Retail, Ticketing, Memberships, Commercial Partnerships, Premium Hospitality etc).

The successful candidate will be expected to maintain a ‘can-do’ positive attitude, be willing to work unsociable hours (e.g. weekends and evenings), expectation to work home and away games, be flexible to changing demands in a fast-paced environment, have outstanding people skills. The successful applicant will be proactive, inquisitive, organised and obsessed with all things social media, digital content - and of course, Premier League football.

Responsibilities:

• Day-to-day management of all CPFC social media platforms – including weekly scheduling and longer-term planning, copy writing, creating and delivering content, briefing graphics, video and replying to supporter queries, frequency and engagement reporting
• Vertical content capture for social channels and Official club website and app
• Expectation to work home and away fixtures
• Supporting the video and production team to edit imagery and video content to be used on social platforms
• Developing the club’s social media strategy as the platforms and business evolves
• Devising and delivering content ideas & campaigns from scratch in line with club objectives
• Supporting commercial partners and club departments in delivering campaigns through social media
• Demonstrating excellent, true ‘fan engagement’ and two-way communication with supporters
• Reporting on the success of club / partner campaign performance across all social media platforms
• Other duties and responsibilities as required by line manager.
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

Desirable

• 2+ years working for a media team in the football industry, including experience running social media accounts
• A creative mindset / approach
• A clear understanding of the club’s current social media output
• Extensive Premier League football knowledge
• Outstanding written communication skills, with exceptional attention to detail
• Video editing skills (Adobe Premiere Pro/CapCut)
• Image editing skills (Adobe Photoshop)
• Proven experience in videography and photography, with expertise in capturing engaging vertical content for social media and digital channels
• A willingness to work out-of-hours and weekends (ie. matchdays)
• A willingness to be flexible and work to tight deadlines
• A people person – someone who can build and maintain positive working relationships, club wide, with all colleagues
• Someone who lives and breathes social media, with strong views as to what represents outstanding content and community management
• Someone who understands the importance of tone of voice and organisational values – but also someone who isn’t afraid to test and learn
• A creative, confident, passionate individual – a storyteller, with an eye for detail
• Someone who can multi-task and works at pace
• Someone who is comfortable to make decisions in high pressure situations

Desirable

• Advanced video shooting / editing skills
• Advanced graphic design skills
• Experience working with talent
• In-depth knowledge of Crystal Palace Football Club

Benefits:

• Complimentary match day ticket
• Reward and Discount Scheme through our Tech Scheme and Simple Health app
• Health and Wellbeing benefit scheme
• 20% Discount in our Retail Stores
• Discounts in various gyms through GymFlex
• Volunteering Day - 1 Workday off to support a charity of your choice.
• Travel Season Ticket loan
• Holiday allowance: 25 Days

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact [email protected] (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact [email protected]). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.