Social Media Content and Community Specialist (12-month FTC)

Job Description

This role is a 12-month fixed-term contract maternity cover.

At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey. We bring them off the beaten track, to special destinations across the Arctic, Antarctic, Galapagos, British Isles, Alaska, Northern Norway, and Central / South America.

The Social Media Content & Community Specialist is responsible for handling guests, customer and consumer conversations across all major HX social media platforms. Additionally, the role will support the team with planning, development and execution of content and address any guest queries as they arise. You are a confident copywriter, who is able to assume the voice of our brand and provide confident management of guest queries.

At HX, we are a passionate team who deliver our global operations from every corner of the world and our people are instrumental in continuing to inspire this adventure, play their part and deliver on our promise of guest centric and memorable experiences, benefiting the communities we visit, enriching our guests and inspiring a more sustainable world – to change the way they see the world.