Social Media & Community Engagement Intern

About IAAPA

Inspiring each other to move the attractions industry forward.

Founded in 1918, IAAPA is the premier trade association representing the attractions industry. We are amusement parks, zoos and aquariums, museums, and science centers, family entertainment centers, and water parks. We are manufacturers and suppliers that fuel the industry. We all seek to create and deliver exceptional experiences to our guests.

We bring the global attractions family together through global events, valuable tools, and strategic initiatives to grow and improve our people, our companies, and our industry. Through this, we enable the success of our members to deliver safe and memorable experiences to guests.

About the Team

Join our communications team to learn the ins and outs of delivering impactful messages to a global audience. As an intern, you will gain hands-on experience with content creation, media relations, and messaging strategies that drive IAAPA’s communications efforts. Your work will directly support IAAPA’s mission to inspire and connect attractions professionals around the world.

Position Overview:

We are looking for a passionate and creative intern who will assist in managing IAAPA's social media presence and engaging with our global community. This role will offer exposure to content creation, social media management, and community-building efforts. You’ll work closely with marketing and communications teams to build engagement, promote the Association, and drive positive brand sentiment.

Title: Social Media & Community Engagement Intern

Office/Department: IAAPA Headquarters, Orlando, Florida

Status: Non-Exempt

Reports To: Manager, Global Social Media & Digital Engagement

Essential Duties and Responsibilities:

• Assist with managing IAAPA's social media accounts (LinkedIn, Facebook, Instagram, YouTube, TikTok) including executing global campaigns and tracking progress.
• Create and curate content for social media campaigns including graphics creation, photo collection, copywriting, and video development.
• Edit video content for social platforms (primarily Instagram and TikTok)
• Proactively monitor mentions, comments, direct messages, etc., through Sprout Social and Meta Business Suite and respond to inquiries in a timely fashion.

• Monitor join requests and discussions within the IAAPA member community portal ensuring compliance with community guidelines.

• Support in tracking social media performance and helping to report on metrics.
• Collaborate with internal teams to align social media content with IAAPA’s overall messaging and objectives.

Qualifications:

• Current student or recent graduate in Marketing, Communications, Public Relations, Digital Media, or a related field.
• Knowledge of social media management tools such as Sprout Social or Hootsuite.
• Strong understanding of social media platforms, trends, and engagement strategies.
• Experience in graphic design/content creation tools such as Canva, Adobe Creative Suite (Photoshop, Illustrator), CapCut or similar.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Enthusiastic, creative, and eager to learn about social media management in a global context.
• Ability to work onsite in Orlando, FL.

Notes

Working in the office is required.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.