Senior CRM & Marketing Engineering Manager

Expert technical leadership. Modern Tech-Stack. Being Agile.

Senior CRM & Marketing Engineering Manager

£79,000 - £84,000 plus benefits

Reports to: Head of Engineering

Grade: M2 MP

Contract: Permanent

Hours: Full time, 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Closing date: 30 August 2026

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

At Cancer Research UK, we're delivering one of the most ambitious technology transformation programmes in the charity sector. Our CRM and Marketing platforms sit at the centre of how we engage with millions of supporters, drive fundraising outcomes, and deliver our mission to beat cancer.

As Senior CRM & Marketing Engineering Manager, you'll lead the engineering strategy, delivery and operational performance of a business-critical technology estate, overseeing the evolution of our CRM and Marketing platforms through a period of significant organisational and digital transformation. This includes leading the transition from a legacy Siebel environment to a modern Salesforce ecosystem, alongside the ongoing modernisation of our marketing technology stack.

Working across Engineering, Product, Data, Architecture and senior business stakeholders, you'll shape platform strategy, influence key technology decisions, and build the engineering capability required to support a scalable, resilient and future-ready technology landscape. This is a rare opportunity to lead a large-scale transformation programme while developing the platforms that underpin some of Cancer Research UK's most important supporter and fundraising journeys.

What will I be doing?

• Providing strategic leadership for the CRM & Marketing Engineering function, ensuring platforms remain secure, scalable, resilient and aligned to organisational goals.
• Leading the engineering delivery of a major enterprise-wide transformation programme, including the migration from Siebel to Salesforce and the modernisation of marketing platforms.
• Owning the engineering roadmap and operational performance of CRM and Marketing technologies, balancing innovation, platform stability, technical debt reduction and service excellence.
• Building and developing a high-performing multidisciplinary team, creating an inclusive culture focused on engineering excellence, continuous improvement and innovation.
• Partnering with senior stakeholders across Product, Data, Architecture and the wider organisation to influence investment decisions, priorities and long-term platform strategy.
• Establishing and embedding modern engineering practices, including DevOps, Agile delivery, automation, resilience engineering and operational excellence.

What are we looking for?

• Significant experience leading enterprise-scale CRM and Marketing engineering teams within large and complex organisations.
• Proven success delivering large-scale CRM transformation programmes, ideally involving migration from legacy platforms to Salesforce or comparable cloud technologies.
• Strong experience managing and developing engineering teams through significant organisational, cultural and technical change.
• Deep understanding of modern software engineering practices, cloud platforms, DevOps principles and enterprise architecture.
• Demonstrated ability to influence senior leadership teams, build strategic partnerships and communicate complex technical concepts to both technical and non-technical audiences.
• Experience improving the reliability, scalability, security and performance of business-critical platforms supporting large user bases and complex operational environments.

There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at [email protected].

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.