Senior Analyst, Digital Marketing

About Capacity:

We believe the arts are essential to a thriving society, and to the strength and vibrancy of every community. Capacity is the premier digital marketing consulting firm for arts and culture. Since 2008, we’ve worked with ambitious arts and cultural organizations to engage audiences, build community, and market smarter through close, personal partnerships. Our clients are our passion as much as our industry — we stand up for the organizations and people we serve and are committed to consulting each courageously. Each year, we also produce Boot Camp, the country’s leading digital marketing conference for the arts.

We’re looking for a Senior Analyst to take on greater ownership of client work, deepen our platform expertise, and help elevate the impact we deliver to our clients.

Key Responsibilities:

As a Senior Analyst, you’ll own your client relationships. The buck stops with you, and you’ll have a real say in the strategy behind their success. You’ll:

Lead campaign strategy, KPIs, and optimization across your client portfolio

Turn data into insights and present them directly to clients with confidence

Build the kind of trusted relationships that turn clients into partners

Contribute to consulting projects that stretch beyond day-to-day campaign work

Deepen your expertise in a platform or specialty that becomes yours to own

Beyond your clients, you’ll have chances to raise your industry profile: contributing to our Arts Unscripted podcast, writing for our blog, teaching at Capacity University, or taking the stage at Boot Camp, our annual conference for arts marketers.

Qualifications

This role is a great fit for a marketer who has built strong platform fluency and is ready to take on greater ownership of client relationships and campaign strategy. We’re most excited about candidates who bring:

3-5 years of experience in the field

A demonstrated track record of managing and optimizing campaigns across multiple digital platforms (ex. Meta, Google, Reddit, TikTok, Streaming Audio, Programmatic)

Strong problem-solving skills and the ability to act with sound judgment and a minimum of hand-holding

A broad, big-picture perspective on client strategy and the ability to anticipate what’s next

A drive for results, with the initiative to push projects and campaigns forward

Approachability and strong collaboration skills, with the ability to build rapport across teams and with clients

A willingness to delegate and support the growth of newer team members

Compensation:

The starting salary for this position is $58,500, plus potential bonus based on company performance.

Benefits

Beyond joining a team of curious, creative people who care deeply about the future of the arts, you’ll enjoy a benefits package designed to support your well-being, growth, and work-life balance, including:

Time Off & Flexibility

Four weeks of paid vacation plus at least 14 paid holidays

A flexible holiday swap so you can honor the days that matter most to you

Minimum of 6 weeks fully paid, gender-neutral parental leave

Half-day Fridays all year long to help you recharge and protect your downtime

Financial Well-Being

A company-matched 401(k) plan (100% match up to 4%, available immediately)

$80/month home office stipend

Pre-tax commuter benefits

Participation in our Employee Stock Ownership Program (ESOP), allowing you to share in the success you help create

Health & Wellness

Competitive medical, dental, and vision plans — including options with $0 deductibles

Learning & Growth

Robust training and professional development opportunities

Comprehensive onboarding and hands-on training with all company systems

Weekly internal education events to keep your skills sharp and curiosity sparked

Additional Requirements:

We are a fully remote company with no physical office. This job requires a significant amount of time on-camera for internal and external video calls.

Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of employment Visas at this time.

Application + Hiring Process:

Interested applicants should submit

a resume

an expression of interest in the format of their choosing (ex. Written statement, video file, audio file, etc)

1-3 references (names, titles, and contact information; please include on either your resume or expression of interest)

Your expression of interest should address the following: interest in the position, Capacity and/or the arts and specific relevant skills or experience. If you are submitting a video or audio file, please email it directly to [email protected].