Paid Media Account Manager, Commerce

Job Description :

The New York Post delivers the best in news, sports, entertainment and pop culture with wit, irreverence, and authority. Over the past 225+ years, The Post has evolved into a multi-platform media company spanning print, digital, video, audio, app, television and commerce.

The Post Digital Network is a top 10 digital news publisher in the United States. Our brands include the New York Post, California Post, Page Six, and Decider.

Who We Are Looking For:

We are seeking an organized, proactive, and detail-oriented Paid Media Account Manager, Commerce to support our rapidly growing Paid Media business. This role is ideal for a post-sale champion who excels at client communication, project management, and operational execution within the performance marketing space.

In this role, you will be the strategic bridge between our brand partners, and internal sales and social teams. You will take the reins once a partnership is secured, ensuring successful partner onboarding and fast-turnaround campaign launches. If you thrive in a fast-paced environment and love turning complex client campaigns into seamless successes, this role is for you.

Our team is a competitive and agile group that is first to react to market trends and opportunities. We use data-driven insights to guide decisions, combining sharp instincts and thorough analysis to drive success for both the business and our brand partners.

Responsibilities include, but are not limited to:

• Client Communication & Onboarding: Act as the primary day-to-day point of contact for brand and agency partners, onboarding them and managing ongoing communications.
• Creative Review & Workflow Management: Review client creative assets, and ad copy to ensure compliance with both New York Post brand guidelines and social platform policies.
• Internal Collaboration: Liaise closely with the Paid Media Sales team and coordinate with the internal Social team to fast-track creative approvals and asset delivery.
• Campaign Launch & Quality Assurance: Oversee the technical setup and launch of paid media partnership through relevant platforms (Meta Business Manager, TikTok Brand Access, etc.), ensuring all tracking and permissions are set up correctly.
• Client Success: Act as an extension of your partners’ growth marketing teams through proactive communication, strategic collaboration, and optimization guidance.
• Market Expertise: Stay ahead of the curve on social platform advertising trends, compliance shifts, and emerging digital opportunities.
• Billing Support: Take ownership of the post-campaign financial lifecycle by assisting with monthly invoicing, spend tracking, and revenue reconciliation.

Requirements:

• Detail-Oriented & Organized: A master of execution who can track multiple client timelines, creative deadlines, and financial sheets without missing a beat.
• Exceptional Communicator: Highly professional written and verbal communication skills, with the ability to manage client expectations gracefully.
• Problem-Solver: Proactive in identifying potential campaign bottlenecks (e.g., ad rejections, tracking issues) and quick to implement solutions.
• Collaborative: A true team player who enjoys working cross-functionally across sales, editorial, social, and finance departments.

Qualifications & Skills:

• Experience in digital account management, client success, or ad operations.
• Foundational understanding of the Paid Social ecosystems (e.g., Meta, TikTok), and Paid Search.
• Comfortable working with data, Excel/Google Sheets, and analytics dashboards.
• Basic experience with or understanding of digital media billing, tracking insertion orders (IOs), and monthly financial reconciliation.
• Proven ability to manage a high volume of accounts simultaneously in a fast-paced, deadline-driven media environment.

Note: This role follows a hybrid work model, with an expectation of being on-site in the New York metro area three days per week (subject to change).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Base Pay Range: $65,000 - $75,000 + bonus

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.