Member Experience & Social Media Coordinator

Benefits:

• Flexible schedule
• Health insurance
• Training & development

Are you energetic, outgoing, creative, and passionate about fitness and social media?

D1 Training Lake Orion is looking for someone who thrives in a fast-paced environment, loves building relationships, and enjoys creating engaging content. This is a unique opportunity to combine customer service, community engagement, and digital marketing while making a real impact on our members every day.

If you're someone who naturally loves talking to people and enjoys being part of a high-energy team, we'd love to meet you.

What You'll Do

Member Experience

• Welcome every athlete and member with exceptional customer service.
• Check members in and ensure every visit is a great experience.
• Answer phones, emails, and text inquiries.
• Schedule evaluations and introductory workouts.
• Assist with membership sales and retention.
• Keep the lobby, front desk, and retail area organized and professional.
• Build genuine relationships with members and families.

Social Media & Marketing

• Capture photo and video content during training sessions.
• Create engaging Instagram, Facebook, and TikTok content.
• Post daily stories, reels, and member highlights.
• Showcase athlete success stories, transformations, coaches, and community events.
• Assist with promotional campaigns, challenges, and special events.
• Monitor engagement and respond to comments and messages.
• Help grow D1 Training Lake Orion's online presence and community.

What We're Looking For

• Friendly, confident, and outgoing personality.
• Excellent communication and customer service skills.
• Comfortable talking with parents, athletes, and adult members.
• Experience with Instagram, Facebook, TikTok, and Canva is preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Self-motivated and able to take initiative.
• Passion for fitness, athletics, health, or sports is a huge plus.
• Photography or video editing experience is a bonus.

What Success Looks Like

• Members know your name and feel welcomed every time they walk in.
• Our social media consistently showcases the energy and culture of D1.
• Content is posted consistently and reflects our brand.
• Prospective members are excited to visit after seeing our online presence.
• The front desk runs smoothly, professionally, and efficiently.

Why You'll Love Working Here

At D1 Training Lake Orion, we're more than a gym—we're a community dedicated to helping athletes and adults become their best. Our team is passionate, supportive, and committed to making a difference in people's lives every day.

If you're looking for a role where no two days are the same, where you can be creative, build relationships, and be part of something bigger, we'd love to hear from you.