Manager of SEO, Technical & Content

Position Summary

Nothing Bundt Cakes operates 800+ bakery locations, and organic search is one of our highest-converting acquisition channels — SEO traffic converts well above the average of other channels. This role owns the technical foundation that makes that possible: site architecture and structured data, Core Web Vitals, multi-location listings accuracy across dozens of directory partners, and our emerging visibility in AI Overviews and generative/answer-engine search. The role also extends into on-site content ownership and lightweight product management of our AI chatbot vendor relationship.

This is a hands-on, individual-contributor role for someone who is equally comfortable in Google Search Console and Screaming Frog as they are writing a schema spec, drafting a franchise landing page from scratch, or shaping a chatbot's conversation logic. Unlike many technical SEO roles, this one has no separate copywriter to hand content off to — the person in this seat is the one writing and publishing on-site SEO content, not just directing someone else's.

Accountabilities/Duties:

Technical SEO Architecture:

• Implement and QA structured data (schema.org) across templates — product/location schema, PLP and PDP markup, and catching regressions such as incorrect CDN image URLs in schema output
• Manage indexation controls: robots.txt (including staging vs. production behavior), and noindex directives at the category, page, and product level
• Own Core Web Vitals and mobile page-speed performance, partnering with Engineering on fixes that affect conversion and organic rankings
• Run recurring technical audits (crawl health, indexation, redirects, canonicalization) and turn findings into prioritized engineering tickets
• Lead international SEO setup for new market launches — hreflang, canonical, and sitemap strategy (e.g., current Canada site expansion)
• Serve as the SEO reviewer/approver on engineering tickets that touch metadata, markup, or crawlability before they ship to production

High-Scale Multi Location SEO

• Manage on-site location metadata, local landing page content, and organic health for every bakery location
• Own the listings/data-aggregator integration (e.g., RioSEO submission API) that syncs hours, opening dates, and location status to Google, Yelp, Facebook, and other directories
• Monitor listings-change alerts daily and resolve data discrepancies before they reach guests
• Manage Google Business Profile at scale, including new-location onboarding and review/reputation escalations in partnership with Marketing and Franchise Support
• Coordinate with Franchise Support and Reporting on location data accuracy (naming, status, opening dates) as bakeries open, rename, or close

AO/GEO – AI & Answer-Engine Visibility

• Develop and maintain technical and content strategies that improve Share of Voice in AI Overviews and other LLM-driven search results
• Track AEO/GEO performance using SEO platforms (e.g., SEOClarity, SE Ranking) and report on Share of Voice against industry benchmarks
• Structure content and markup specifically to be well-parsed by generative search systems, in addition to traditional ranking factors
• Stay ahead of a fast-moving space — this function did not exist in most SEO roles two years ago and is evolving quickly

Conversational AI Product Management (Chatbot)

• Own the vendor relationship with our chatbot platform (Quiq), including roadmap planning, requirements, and prioritization
• Write user stories and acceptance criteria for chatbot features (e.g., order/loyalty lookups, product recommendations, location-aware responses)
• Tune conversation/model logic and prompts so the bot resolves guest questions accurately and supports revenue goals
• Track post-launch KPIs (containment rate, conversion, guest satisfaction) and drive iteration with the vendor and internal Engineering/Analytics partners

SEO Content Ownership

• Write and publish SEO-optimized copy for key landing pages (franchise opportunities, location pages, seasonal/product pages) end-to-end, from outline to shipped page
• Own on-site metadata (titles, descriptions, headers) across the site and every new page launch
• Run a content refresh program: identify underperforming or outdated pages via rankings/traffic data and rewrite them on a regular cadence
• Maintain and prioritize the content backlog as part of the broader site roadmap (technical SEO, content, and IA improvements), and report on publishing velocity
• Keep content aligned to brand voice and tone while writing for search intent, coordinating with Marketing on brand guardrails rather than handing off execution to them

Core Values/Leadership Competencies:

Servant’s Heart

• Developer of people
• Vision casting
• Leads by example

Spirit of a Champion

• Exhibits extreme ownership – 100/0! Mentality – 100% responsibility and zero excuses!
• Excellence driven, desires feedback and improvement
• Exhibits sound judgment

Genuine Connections

• Intensely collaborative
• Professional with the ability to influence at all levels
• Communicates often and openly

Education/Certifications and Work Experience Requirements:

Required:

• 5+ years in technical SEO, ideally including enterprise, multi-location, or franchise-model experience
• Hands-on expertise with structured data / schema.org implementation and troubleshooting
• Working knowledge of Core Web Vitals, crawl/indexation management, and site migrations
• Experience managing local/location-based SEO and business listings at scale (Google Business Profile, listing aggregators)
• 3+ years writing and publishing SEO-optimized web copy — this role writes content directly, with no dedicated copywriter to hand it to
• Strong editorial judgment: able to write on-brand, guest-facing copy as well as technical specs
• Familiarity with Google Search Console, GA4, and a technical crawler (e.g., Screaming Frog)
• Able to work directly with Engineering — comfortable in Jira, reading tickets, and writing clear technical requirements

Strongly Preferred:

• Experience optimizing for AI Overviews / generative search (AEO/GEO) — this is a fast-growing, premium-paid specialization
• International SEO experience (hreflang, multi-region site structure)
• Exposure to conversational AI / chatbot product management, prompt design, or vendor management
• Experience with enterprise SEO platforms such as SEOClarity, SE Ranking, or BrightLocal-style tools

Tools used in this role

Google Search Console · GA4 / GTM · Screaming Frog · GTmetrix · SEOClarity · SE Ranking · RioSEO · Google Business Profile · Jira / Confluence · Schema.org / JSON-LD

Why Nothing Bundt Cakes?

We offer a competitive benefits package including medical/dental/vision insurance, employee life insurance, PTO, paid holidays, 401(k), and cake and Bundtwear allowances. We provide a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities.

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