Influencer Coordinator

Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.

We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning.

Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.

Role Description

As Influencer Coordinator at Koala, you will support the brand’s influencer, creator and partnerships strategy — building authentic relationships with talent, creators and brand ambassadors that grow Koala’s community, reach and revenue. You’ll play an integral role within the Brand team, working with key creators and partners across product launches, brand campaigns and key retail moments.

Key Responsibilities

• Support the development and implementation of Koala’s creator and gifting strategy for Koala, growing Koala’s reach across social platforms to target audiences
• Work closely with Brand Manager to ensure creator alignment across key brand moments such as product launches, collab campaigns and sales
• Identify culturally and brand-relevant creators and tastemakers and ambassador opportunities that strengthen Koala’s relevance and reach
• Negotiate creator rates with managers and talent to ensure strong ROI and commercial outcome
• Partner with Creative and Paid teams to maximise content performance across organic and paid channels
• Assist in creative briefing of creators to drive quality and authentic content that hits reach targets
• Manage day-to-day communications with creators and partners, including product orders, contracts and content feedback
• Track and report on campaign performance, reporting regularly on reach, engagement and content KPIs to the wider marketing team
• Maintain organisation across the Marketing Calendar, Influencer Tracker and GDrive (contracts, content, usage rights)

Ideal background

• 2 years experience working in influencer marketing or social media with a proven track record of successful campaigns, preferably in e-commerce
• Excellent project management and organisational capabilities
• Strong communication, negotiation & relationship-building skills
• Proficiency in social media platforms and influencer marketing tools such as CreatorIQ
• Data-driven decision maker with ability to analyse campaign performance and use this to inform future campaigns
• Knowledge of industry regulations and standards
• Highly organised and detail-oriented.

Treehouse Perks and Privileges

Koala is only great when its employees are happy — and we’re one happy bunch!

• Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities We Look For

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.