Email Assistant

Job Title: Email Assistant

About the Role

Invicta Software is seeking a detail-oriented and proactive Email Assistant to join our dynamic team. This role plays a vital part in ensuring smooth and efficient communication across the organization by managing email correspondence and supporting internal and external messaging initiatives.

If you thrive in a fast-paced environment and have a knack for organization and clear communication, this position offers an exciting opportunity to contribute to the success of our company.

Key Objectives

• Manage and organize incoming and outgoing emails to maintain efficient communication flow.
• Support internal teams by drafting, proofreading, and sending email communications.
• Maintain email records and assist in monitoring email campaigns and responses.

Responsibilities

• Monitor and manage the company’s general email inboxes, ensuring timely responses and appropriate routing.
• Draft, edit, and format emails for various departments, ensuring clarity and professionalism.
• Coordinate with team members to gather information needed for email communications.
• Assist in scheduling and sending email campaigns using email marketing platforms.
• Maintain accurate records of email correspondence and track follow-ups.
• Identify and flag urgent or sensitive emails for prompt attention.
• Ensure compliance with company policies and data privacy regulations in all email communications.
• Support the IT team with basic troubleshooting of email-related issues when necessary.

Requirements

• Proven experience in an administrative or communication support role, preferably managing email correspondence.
• Strong written communication skills with excellent grammar and attention to detail.
• Familiarity with email platforms such as Microsoft Office, Outlook, Gmail, Yahoo or similar tools.
• Basic understanding of email marketing tools and best practices is a plus.
• Ability to prioritize tasks and manage multiple email threads efficiently.
• Discretion and professionalism when handling confidential information.
• Proficient in Microsoft Office Suite and comfortable using collaboration tools.
• Strong organizational skills and a proactive approach to problem-solving.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in communications, business administration, or related field preferred.
• Previous experience in a corporate or software company environment is advantageous.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to work with a collaborative and innovative team.
• Professional development and training opportunities.
• Flexible work environment with options for remote work.
• Health, dental, and vision insurance plans.
• Paid time off and company holidays.