Ecommerce Manager

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

Purpose of the role

• Our UK E commerce business has grown successfully over the past 10 years and due to our success we require an E Commerce Manager to join the team to help us double our sales over the next 5 years.
• A member of the UK E Commerce team with specific leadership responsibility for our latest product range in 2026.
• Create and drive strategies to deliver profitable e commerce sales.
• Maintain the premium qualities of the TEMPUR® Brand within the digital marketplace and increase consumer engagement.
• Account management our third-party logistics and ensure we are operating smoothly ensuring all processes are in place and seek ways of improvement
• Explore new marketplaces that TEMPUR® can get involved with to help grow the E commerce business

Key Responsibilities

• Develop, plan and execute a full year promotional calendar and sales strategy which includes opportunities to test and learn for our latest range and channel in 2026
• With the UK commercial leadership team identify new market opportunities and lead the execution of strategies to realise them
• Work with the UK marketing team and agencies to maximise ROAS, consumer awareness and consideration. Specific focus on performance marketing.
• Support UK E commerce team with the day-to-day E Commerce operation and identify performance improvement opportunities
• Oversee product listings, ensuring accuracy across titles, descriptions, imagery, attributes, and pricing
• Develop strategies and new concepts to increase conversion rates and AOV
• Be competent at budget and cost management
• Develop and manage the digital integration, product feeds, content, promotional activity and sales strategy across third party websites including Google Shopping, affiliate networks and review sites
• Use internal reporting and third-party systems including Google Analytics to analyse performance
• Create a performance reporting system, plus ensure all future online promotions/offers are communicated to key stakeholders prior to launch
• Be involved with the development of email advocacy and social media programmes
• Undertake reviews of customer touch points and processes in other departments such as operations and customer services to deliver the best customer experience
• Build relationships across all departments (at a local and international level, e-commerce agencies and suppliers to make sure e-commerce goals are met and customer experience levels are high)
• Keep up to date with digital trends as well as competitor activity
• Undertake ad hoc tasks that the business demands and be willing to embrace new concepts

Dimensions

• TEMPUR® runs with a small, practical, multi-channel E-Commerce and Marketing team. The job holder will be expected to be able to work effectively with the HOD, MD, Marketing Director and International E-Commerce department.
• The job holder will need to direct the work of and motivate external marketing agencies/suppliers to ensure deadlines are met.
• The job holder is responsible for achieving company e-commerce KPIs and targets.

Knowledge, Skills & Experience

• We are looking for an experienced, confident, enthusiastic, commercially minded and customer focused e-commerce professional with ambition to manage and grow this division within our business.
• Previous website management essential, with excellent attention to detail and the desire to strive to get things right. A track record in developing and achieving E Commerce strategy
• Experience of managing performance marketing programs that deliver strong ROAS and sales performance
• An articulate and a clear communicator
• Flexible and able to embrace new concepts
• Must be self-sufficient with the ability to bring new ideas to the department
• Experience with third party market places desirable

Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.

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