Digital Marketing Associate

Founded in 1854, the Baltimore Jewish Community Center (JCC) has evolved into an organization of vitality and diversity. In keeping with its Jewish values, the JCC is committed to enhancing the general welfare of the total community. If you are looking for a job where the work environment is both stimulating and supportive and the mission is focused on promoting and strengthening Jewish life and values, then the JCC could be the place for you.

Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community.

We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees.

We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.

Summary:

The JCC seeks a detail-oriented, resourceful, creative, and flexible team player to assist its busy Marketing team. This individual will work closely with our Content Strategist to produce engaging social media posts that will include shooting videos and photos, creating graphic assets, and writing clever copy, all in support of the JCC and Gordon Center brands.

This individual will also support the rest of the marketing team with tasks that include: website updates, email marketing, media calendar postings, Google Analytics reporting, Salesforce integration, and more.

Please include a cover letter describing why you have an interest in this position and in working at the JCC.

What You Will Do:

Social Media & Content Creation

• Assist with researching, writing, and editing content for social media posts.
• Support the planning, scheduling, and publishing of social media content across all platforms.
• Create engaging social media graphics using Canva or Adobe Creative Suite.
• Capture photos and short-form video content at programs and events.
• Edit short videos for social media and other digital marketing channels.
• Create and manage Facebook event pages to support program promotion.

Marketing & Communications Support

• Format and distribute email marketing campaigns using existing templates.
• Post events to community calendars and media event listings.
• Assist with promotional initiatives.
• Gather marketing assets and coordinate requests from internal departments and external partners.

Website & Digital Marketing

• Perform routine website content updates in WordPress.
• Upload content to digital marketing displays and in-house marketing screens.
• Organize and maintain digital assets using Dropbox.
• Pull and compile marketing performance reports, including:
• Social media analytics (Sprout Social)
• Website analytics (Google Analytics)
• Email marketing metrics (Brevo)
• Member and patron data (Salesforce)

Administrative & General Support

• Coordinate and manage in-house print requests.
• Provide administrative support for a variety of marketing projects and initiatives.
• Follow up with internal stakeholders, partners, and clients to ensure projects remain on schedule and deadlines are met.

Who You Are:

Must Have:

• Proven ability to successfully manage multiple projects and priorities in a fast-paced environment.
• Excellent written and verbal communication skills with a professional, collaborative, and customer-focused approach.
• Strong organizational skills with exceptional attention to detail.
• Ability to learn quickly and adapt to new technologies and software.
• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with basic photography and short-form videography.
• Hands-on experience with basic design tools (such as Canva or Adobe Creative Suite), and email marketing platforms (such as Brevo, Campaign Monitor, etc.).

Nice to Have:

• Interest in growing skills in video production and editing.
• Experience with WordPress CMS.
• Familiarity with Salesforce CRM.
• Experience using Google Analytics to monitor and report on website performance.
• Knowledge of email automation and customer journey workflows.

Physical Requirements & Work Environment:

• This is a hybrid position. The Marketing Coordinator is expected to work from our Owings Mills office at least three days per week, with the option to work remotely on approved days.
• Occasional evening and weekend hours are required to support organizational events, programs, and marketing initiatives.
• While performing the duties of this position, the employee will regularly sit for extended periods and use a computer, laptop, and telephone.
• The employee may occasionally be required to stand, walk, bend, and lift or move materials weighing up to 25 pounds.

Compensation And Benefits:

Salary Range: $39,000-$48,000/year (depending on experience and hours)

Benefit & Perks:

The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming.

This job description is not intended to be all-inclusive, and incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.

The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.

The Associated: Jewish Community Federation of Baltimore and its Agencies are equal opportunity employers, dedicated to a policy of non-discrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law.