Digital Marketing Assistant (apprentice)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

You are applying for a role with HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, Landlord Action and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.

Level 3 Digital Marketing & AI Executive Apprenticeship

Duration | 18 – 24-month fixed term contract (including apprenticeship programme)

Working options | office based

Working pattern | full time

Working hours | 37.5 (Monday – Friday) hours per week

Reports to | Content, Engagement & Quality Lead

What we’re looking for:

Are you creative, organised and curious about how businesses use digital marketing to engage customers and grow?

HFIS is looking for an enthusiastic Apprentice Digital Marketing Assistant to join our growing Marketing Team. This is an exciting opportunity to gain hands-on experience across a wide range of marketing activities while studying towards a Level 3 Digital Marketing & AI Executive Apprenticeship qualification.

Working alongside experienced marketing professionals, you'll develop practical skills in content creation, social media, email marketing, website management, campaign delivery, analytics and emerging AI tools, building a strong foundation for a successful marketing career.

Some of the things you'll get up to:

As our Apprentice Digital Marketing Assistant, you'll support the planning, delivery and reporting of marketing campaigns across multiple channels. Your responsibilities will include:

• Assisting with marketing campaigns across email, social media, websites and other digital channels
• Creating, editing and publishing content for websites, newsletters and social media
• Supporting website updates and content management activities
• Assisting with email marketing campaigns, audience segmentation and reporting
• Monitoring social media activity and engagement
• Helping collect and analyse marketing performance data
• Conducting competitor, market and customer research
• Supporting events, webinars and partnership activities
• Maintaining marketing resources, content calendars and campaign trackers
• Learning how AI and emerging technologies can enhance marketing activities
• Working closely with teammates across the business to support marketing objectives

What we’re looking for

We’re looking for someone who is eager to learn and develop a career in marketing.

You'll ideally have:

• A genuine interest in marketing, digital media and communications
• Strong written communication skills and excellent attention to detail
• Good organisational skills and the ability to manage tasks effectively
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint
• A positive, proactive attitude and willingness to learn
• The confidence to ask questions and seek feedback
• An interest in understanding customer behaviour and digital trends
• The ability to work collaboratively as part of a team

Previous marketing experience is not required. We are looking for potential, enthusiasm and a commitment to learning.

What You'll Gain

During your apprenticeship, you'll develop knowledge and experience in:

• Digital marketing strategy and campaign planning
• Content creation and copywriting
• Social media marketing
• Email marketing
• Website content management
• Search Engine Optimisation (SEO)
• Marketing analytics and reporting
• Customer engagement and audience insights
• Artificial Intelligence (AI) tools and applications in marketing
• Professional communication and stakeholder management

You'll be supported by experienced marketing professionals and your apprenticeship training provider throughout your learning journey.

Benefits:

• 23 days holiday + UK bank holidays
• Life assurance
• Private health care for you and dependents
• Employee assistance programme, including GP line, cashback for treatments, advice line
• Season ticket loan
• Rental deposit loan
• Annual leave purchase scheme
• As part of the HFIS Group, access to discounted personal insurance is available

At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training.

We have a relaxed and friendly environment, and our dress code reflects this.office-based

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.