Creative Director - Marketing & Analytics

Leap Event Technology is a remote-friendly company. This position is open to any candidate in North America.

Who We Are:

Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That’s why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.

We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.

Sounds interesting? Let’s talk.

Position Summary

The Creative Director, Marketing & Analytics is responsible for leading the creative vision, strategy, and execution across for Leap Marketing & Analytics clients. This role serves as the senior creative leader, ensuring every project delivers exceptional design, aligns with client objectives, and meets the agency’s standards for quality, efficiency, and profitability.

As a client-facing leader, the Creative Director, Marketing & Analytics partners closely across departments to develop creative strategies, oversee production, improve operational workflows, and support business development initiatives. This role is equally focused on producing outstanding creative work and building scalable processes that enable agency growth.

As A Creative Director, Marketing And Analytics, You Will:

Provide Creative Leadership

• Lead the creative direction across all Leap Marketing & Analytics clients and internal initiatives.
• Develop strategic creative solutions that support client marketing objectives and business goals.
• Maintain agency-wide standards for creative excellence and brand consistency.
• Provide creative direction from concept through final execution across all deliverables.
• Review and approve creative work before client delivery, ensuring quality and attention to detail.

Lead Creative Aspects of Client Partnerships

• Serve as the senior creative contact for agency clients.
• Lead discovery meetings, creative presentations, and strategy discussions.
• Translate client objectives into actionable creative briefs and project plans.
• Build long-term client relationships through strategic thinking, communication, and consistent execution.
• Collaborate with Account Managers to identify opportunities for growth within existing accounts.

Define and Lead Creative Operations

• Partner with Project Managers to build efficient and profitable creative workflows.
• Assist in defining project scopes, timelines, budgets, and resource allocations.
• Monitor creative workloads to maximize utilization while maintaining quality.
• Help establish creative standards, templates, documentation, and best practices across the agency.

• Other duties as assigned

Experience & Skills:

• 5+ years of professional creative experience, preferably within a marketing or advertising agency.
• 2+ years in a creative leadership or management role preferred.
• Exceptional portfolio demonstrating strategic thinking and high-quality creative execution.
• Expertise in branding, digital marketing, web design, email marketing, advertising, and print design.
• Strong understanding of marketing strategy and customer experience.
• Experience presenting creative concepts to executive-level clients.
• Proven ability to manage multiple concurrent projects in a fast-paced agency environment.
• Proficiency with Adobe Creative Cloud, Figma, and other modern creative tools.
• Experience in sports, entertainment, ticketing, live events preferred
• Must have excellent communication skills, both written and verbal;
• Must be capable of multi-taking in a fast-paced environment;
• Must possess a strong ability to manage one’s own time, prioritize tasks when given clearly defined goals and objectives and be self-directed and able to work independently;
• Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
• Must be a flexible and reliable team player, both within own department and within company as a whole

Travel Requirements:

No travel required.

What We Offer:

Our comprehensive benefits package includes:

• Comprehensive Medical, Dental, Vision, and additional voluntary benefit options;
• Flexible and generous paid time off;
• Paid parental leave eligibility after one year of service;
• 401K plan with company matching;
• Reimbursement for event attendance up to $200;
• Professional development through our internal LMS and the LeapU peer learning initiative

Office Information:

Leap Event Technology is a 100% remote-friendly company. However, we do offer the option of working in the office for employees located in Montréal (CAN), Pittsburgh (U.S.), Dallas (U.S.), Sydney (AUS). All of our offices are stocked with snacks and drinks and we provide a free lunch every week. We offer a monthly travel stipend, and even host the occasional themed party and happy hour!

If you don’t live near an office but happen to be visiting nearby, you can work from the office for as long as you need.

Learn More:

https://leapevent.tech/

Additional Information:

Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility.

*Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.