Job Title: Client Development Partner - Analytics (Sk70)
Department: Growth
Location: Central London - Mainframe (Hybrid)
Reporting to: Amanda Barnard (Currently on maternity leave – report directly to Emily Swann)
Worldpanel by Numerator is the global source of insight that reveals the patterns in shopper and consumer behaviour, to shape our clients’ brands’ success, both today and tomorrow. With the largest consumer panel in the world, we understand brand and retail dynamics through the choices of 6 billion people. At Worldpanel by Numerator our partnership brings together the world leading expertise in consumer panels, with survey specialism to provide the complete picture of behaviour and attitudes.
Worldpanel’s Advanced Analytics division is a ~$10m business with aspirations to grow significantly. Within the Growth team we have a relatively new sales function charged with accelerating cross-sell with our existing panel subscription clients. Historically we have relied upon the capacity and capability of the Client Service (CS) teams to develop entanglement and upsell plans with these clients, and whilst this continues, to accelerate growth for the division we are looking to directly develop some priority client relationships, in partnership with client services
Job Purpose
To grow Advanced Analytics non-recurring revenue bookings, whilst strengthening Worldpanel’s overall position at the client through expanding their exposure and reliance on our expertise and impact
Your role will entail:
¨ Raising awareness and consideration of our Analytics offer with our existing panel clients
¨ Identifying the key opportunity client accounts to target and building go to market plans
¨ Building your own relationships with senior client contacts either through introduction from CS or cold outreach
¨ Expanding Worldpanel’s contact network with a cold outreach plan using sales tools (Salesloft Sales Navigator); and working closely with BDR support to execute this plan
¨ Working closely with CS teams to increase their connection to AA and break down barriers to selling. AA commercial lead for 2+ CS teams
¨ Ownership of a sales target for upselling AA work to existing panel subscriber clients in your sales territory
¨ Triaging inbound leads from your sales territory and establishing the true central question
¨ Working effectively with the AA team to design suitable solutions to client problems and pitching these to clients.
¨ Using internal data to build, track and course correct our outbound commercial strategy for the Analytics function
You will need to understand and empathise with client issues to provide the best service and win the business. You will have direction and support from both your line manager and Client Service teams to design your outreach plan.
You should also have experience in selling and/or delivering bespoke research projects, or client-side experience. Understanding key industry trends and client processes are fundamental to your success
Main Duties and Responsibilities
· Working closely with CS teams you are aligned with, to become an extension of their teams and trusted advisor as an entry point into Analytics