DescriptionThe Analyst II role supports the Caesars Entertainment ‘Enterprise Analytics’ department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner for all operational areas including Gaming, Marketing, VIP (Casino) Marketing/Operations, and Hospitality (Hotel/ Food & Beverage/Retail/Conventions).
This position will primarily support Marketing Analytics initiatives, partnering with Marketing stakeholders to evaluate campaign performance, customer behavior, promotional effectiveness, and customer engagement trends.
Responsibilities
- Interact with Senior leaders in Analytics to develop and refine requests for analyses. Identify potential business opportunities and discuss related analyses with Analytics leadership
- Conduct objective, rigorous analytics to help the business improve profitability, operational processes, and customer service – e.g., identification and evaluation of revenue growth opportunities, resource optimization, optimal investment mix, competitive market dynamics, customer behavior, and pricing optimization
- Distill vast datasets into actionable insights and recommendations that guide decisions and strategies. Develop presentation materials and assume an increased role in communicating analysis findings clearly and concisely to senior management, in both verbal and written formats. Assist Analyst I team members in structuring and executing their analytics and in developing presentation materials
- Play an active role in the development, implementation and evaluation of strategic projects
- Develop and support reporting for operating departments across the enterprise to provide senior leaders visibility into trends and business performance drivers
- Use technology (e.g., SQL, R, Tableau, Google BigQuery, Python) to develop analytics and reporting tools. Capable of working in both Microsoft Excel and PowerPoint
- Propose and implement improvements to processes and reports
- Contribute to projects that require input from other Analytics team members
- Help to train and on-board new team members in technical skills, tools & processes
Qualifications