Account Executive, CRM, freelance

Job Details: Job Location: Huntington Beach HQ Office - Huntington Beach, CA, Salary Range: $70304.00 - $78000.00Salary/year, INNOCEAN USA, a full-service advertising agency located in Huntington Beach, CA is looking for an freelance Account Executive to join our Genesis CRM team.

This is a short-term freelance role starting immediately through 12/11/26, with potential to extend into 2027.

We are a hybrid workplace, x3 days week in-office. Local candidates only.

The CRM Account Executive is primarily responsible for managing Genesis House marketing deliverables to ensure client expectations and business needs are met.

Must have the ability to manage multiple projects on their own. Project management skills and creative process are second nature to Account Executives. Through the application of their project management and CRM skills, they are responsible to meet client deliverables.

Duties And Responsibilities

Relationship Management & Thought Leadership

Serve as day-to-day liaison within the agency and with daily client contacts to manage assigned deliverables

Support Account Director and/or Supervisor to implement strategic direction for designated clients, including annual planning in the form of:

Strategic direction

Creative development

Delivering campaign and program results

Working with strategic resource to deliver relevant analysis

Preparation of meeting materials to include but not limited to presentation management, content development and consolidation

Understand the client brand and creative direction to enable accurate communication within the agency to ensure on-brand creative executions in support of results-driven CRM

Foster strong relationships with key client and agency personnel

Ensure communication clarity, internally and to the client

Participate in the development of sound strategic recommendations based on clear understanding of client’s business to include but not limited to:

Competitive monitoring

Industry knowledge

Client objectives

Operational Knowledge & Execution

Delivery of assigned projects including but not limited to creative development for direct mail, e-mails, and other CRM projects

Coordinate work between the various departments of Innocean, and client team members on all aspects of multiple simultaneous projects

Contribute to master specification development, program plans, and effectively deliver those internally and to the client

Generate detailed project schedules to manage and ensure on-time deliverables

Support Account Director and/or Supervisor to author, constructively edit, review and maintain documentation such as POVs, strategy briefs, master specifications, media plans/presentations, client memos, estimates, change orders, timelines and status reports

Learn and utilize all agency processes including but not limited to software tools

Prioritize simultaneous projects for self and team

Ensure accuracy and quality of all projects and documentation as related

Prepare project status reports and hold project status meetings with internal and external teams

Gain support and commitment from other departments and team members

Travel to clients is mandatory, but reimbursable

Financial Management

Support Account Director and/or Supervisor in developing, monitoring and maintaining annual budgets in support of individual campaigns or overall client relationship

Support Account Director and/or Supervisor in managing and monitoring client contract compliance and reconciliations

Track all categories of spending for projects and ensure projects are delivered within the approved budget for the purposes of annual budgeting efforts

Qualification:

Qualifications

2+ years ad agency experience

CRM experience REQUIRED

Salesforce experience PREFERRED

Excellent working knowledge of MS Office

Must be able to buid productive relationships with clients and agency team members

Solid written and oral presentation skills required

Excellent project management and ability to provide team leadership and strategic direction to diverse, multi-location groups and partner agencies

Flexible and accepting of ever-changing needs

Multi-tasking and ability to prioritize is a must

Strong analytic ability to interpret campaign results and apply to future recommendations

Experience managing client budgets, billing, timelines and other client fiscal management

Ability to inspire the talent and creativity of team members and direct reports

Benefits

Access to our health benefits after 91 days

Paid sick days

401k match after 90 days

On-site Barista

Beautiful campus across from the Pacific Ocean

The salary range for this role is $70,304 - $78,000. Pay is dependent upon several factors including but not limited to: client, experience, training and/or transferable skills.

Who are we? We are a global brand growth company, independent in spirit, built on one belief: if it doesn’t move people, it won’t move business. So, we go where others don’t. Deep inside human life. Closer to what people think, feel, value, and do. We’ve built the tools and methods to get there and stay there. The closeness is our advantage. That’s where momentum and growth live.