Manager - Social Media

About the role 

Mater is seeking an experienced Manager, Social Media to lead the strategy, governance and day to day delivery of our social media presence across all platforms.

Salary range: $124,394 - $133,248 per annum plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

This role is responsible for shaping how Mater engages with its audiences online, ensuring content is compelling, compliant and aligned with our brand and organisational priorities. Working across communications, marketing, digital and clinical teams, you’ll play a key role in strengthening community trust, supporting patient experience and driving brand growth in a complex healthcare environment.

Develop and deliver Mater’s social media strategy aligned to organisational goals

• Oversee end to end management of all corporate social channels
• Lead content planning, publishing, moderation and community management
• Establish and maintain governance, policies and escalation protocols
• Provide expert advice on platform trends, risks and performance optimisation
• Manage reputational risks and issues in real time
• Drive performance measurement, reporting and continuous improvement
• Collaborate with internal stakeholders and external partners to deliver integrated campaigns

About you

You are a strategic social media leader with strong operational expertise and the ability to perform in a fast paced, high stakes environment. 

• Significant experience managing large, high profile social media accounts
• Proven success delivering engagement, audience growth and campaign outcomes
• Strong knowledge of social platforms, algorithms and emerging trends
• Experience managing risk, sensitive content and issues escalation
• Excellent stakeholder engagement skills, including working with senior leaders
• Advanced writing, content planning and storytelling capability
• Strong analytical and reporting skills
• Ability to work under pressure and manage competing priorities
• Experience in healthcare, government or regulated environments (desirable)
• Formal training in digital analytics or leadership (desirable)

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 12 hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Sunday 21 June 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.  

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.