E-Commerce Manager

  • Job Reference: 213368509-2
  • Date Posted: 5 January 2021
  • Recruiter: Fortem People
  • Location: Bradford, Yorkshire
  • Salary: £28,000 to £30,000
  • Bonus/Benefits: plus free parking
  • Sector: e-Commerce
  • Job Type: Permanent

Job Description

Our client is and established and growing business, supplying a variety of office solutions across all sectors. Reporting directly to the Operations Manager, you will be responsible for the day to day site and revenue management of their multi-store platform; providing continued design and functionality improvements to provide both relevancy and improved customer experience.

A Knowledge and understanding of system management, online marketing and software solutions are vital. You will have at least 2 years experience of working within a similar role.

Day to day responsibilities as follows;

* Day to day management of all online e-commerce stores including both standard and punchout based portals.

* Work alongside E-Commerce Assistant to provide an unrivalled customer journey throughout all existing platforms.

* Maintain and improve revenue of existing contracted and non-contracted customer portfolio.

* Conduct frequent competitor reviews to make sure we are staying a head of the curve.

* Look to further develop software integrations between new & existing customers, preferred software providers and internal ERP systems.

* Working closely with the Marketing team to create and implement a full Digital Strategy across the different stores and platforms, including:

* Audience understanding

* SEO and PPC strategy and plans

* Targeted email campaigns

* Web Personalisation

* Cross site selling/ promoting

* Budgets

* Use Google Analytics and internal reports to analyse behaviour/ spend / customer data to identify growth possibilities and current gaps

* Manage the E-commerce budget to make sure the spend is showing the correct level of returns

* Work with Marketing to integrate vendors into the strategy to gain MDF funding.

* Provide continued emphasis on the design and functionality of our existing platforms to ensure that the store remains both current and industry-leading.

* Provide technical support to our Sales channel through customer site demonstrations and tender shortlist presentations where required

* Analyse existing pricing structures and provide updates where required to ensure site turnovers continue to develop