Social Media Manager

We’re on a mission to bring people the knowledge they need to make a difference in the world.

Glean is the leading AI platform for enterprise search and knowledge discovery. Founded by a seasoned team of former Google search engineers and industry veterans, Glean searches across all your company’s apps to help you find the answers you need.

Combining its state-of-the-art knowledge retrieval engine with the latest LLMs, Glean delivers the first truly enterprise-grade chat assistant that fully unlocks generative AI use in the workplace. Results are derived from company-specific knowledge, highly personalized to each individual, and adhere to each enterprise’s permissions and data governance policies.

We’re backed by some of the Valley’s leading investors— including Sequoia, Kleiner Perkins, Lightspeed, General Catalyst, and The Slack Fund— and have assembled a world-class team with senior leadership experience at Google, Meta, Slack, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

Role

We are seeking a creative and experienced Social Media Manager to join our Marketing team. The Social Media Manager will be responsible for developing and implementing social media strategies to increase our online presence, engage our audience, and drive growth.

What you will do and achieve

• Social Media Strategy and Execution:
  • Develop and implement social media strategies in line with company goals and objectives
  • Create engaging content for various social media platforms, including Twitter / X, LinkedIn, and emerging platforms
  • Collaborate with cross-functional teams to source content and to ensure consistent messaging and brand voice across all channels
  • Stay up-to-date with the latest social media trends and best practices
• Social Media Advertising and Analytics:
  • Manage social media advertising campaigns, including budget allocation and performance analysis
  • Monitor and analyze social media performance, adjusting strategies as needed to optimize results
  • Utilize social media management tools and analytics to track performance and inform future strategies
• Community Management and Influencer Relations:
  • Respond to comments and messages on social media platforms in a timely and professional manner
  • Develop and maintain relationships with influencers and industry professionals
  • Identify opportunities for partnerships and collaborations to expand Glean’s reach and influence

Who you are

• Bachelor’s degree in Marketing, Communication, or a related field
• Proven experience as a Social Media Manager or similar role
• Excellent knowledge of social media platforms and best practices
• Excellent copywriting and content creation skills
• Familiarity with social media management tools and analytics
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Creative thinking and problem-solving abilities
• Excellent time management and project management skills
• A passion for staying current with industry trends and emerging technologies
• A strong understanding of and passion for Glean’s brand, mission, and values

Benefits

• Competitive compensation
• Healthcare
• Flexible work environment and time-off policy
• 401k
• Transparent culture
• Learning and development opportunities
• Company events
• Free meals