Deliveroo logo

Senior Marketing Manager, Strategy and Planning

  • Date Posted:24 May 2024
  • Employer:Deliveroo
  • Location:London, UK
  • Workplace:Hybrid
  • Specialism:Analytics
  • Job Type: Full Time
  • This position has been filled

This role sits within the UKI Marketing team, and will report into the Head of Planning, Media & Campaigns. The role will support the team in developing and overseeing the customer strategy and plan for the UKI, as well as providing thought leadership to the UKI Marketing team.

The role is based in London, with at least 3 days a week to be worked from the office.

What we’re looking for

  • You’re a customer champion. You’ll be responsible for embedding insight-led decision making in the team, and will work closely with the Insights and Business Strategy team to put the customer at the heart of our plans.
  • You simplify and prioritise. We have many messages to communicate so simplification and strong governance is crucial. This role will lead overall calendar management across paid, owned and earned touchpoints, and will be responsible for creating and owning processes around decision making.
  • You have a self-starter attitude. You’re comfortable with change and enjoy working in a fast-paced environment.
  • You’re analytical. You’re proficient in data analysis tools and techniques to synthesise complex information and turn this into actionable insights.
  • You’re a strong communicator. You’ll be able to build trust and influence with peers and stakeholders, communicate effectively upwards and downwards, and be able to confidently communicate your vision.
  • Growth mindset. You’ll lead the charge on identifying strategic growth opportunities, and work cross functionally across the organisation to execute on them.

Key responsibilities 

  • Quarterly Proposition Planning: own, develop and deliver the overall proposition strategy, with a strong ability to use data and insight to create a simple and clear narrative that fuels a set of objectives for teams to work toward.
  • Managing our customer plan: act as gatekeeper to our plan, making sure all initiatives tie back to the strategy and objectives set out, and budget and resources are prioritised accordingly.
  • Monthly business review: diagnose monthly performance through synthesising data and insights across all areas of the business, and develop a clear set of recommendations to guide future decision making.
  • Strategic project leadership: identify strategic growth opportunities across the business relative to customer and business insight, and work cross functionally to build a plan and vision against opportunities identified.

What you will need:

  • 8+ years in marketing strategy or management consultancy
  • Experience communicating with senior leadership
  • Strong analytical skills, and comfortable solving ambiguous problems
  • Ability to work well independently and as part of a cross functional team

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.


At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.