Online Content Production Assistant

Role Purpose:

Responsible for the planning, coordination and management of digital content production for the benefit of online and PR usage

Reports to:

Head of Online Trading

Key interfaces:

Online Trading, Online Marketing, Web Design, PR, Brand Marketing and Buying.

Key Accountabilities:

*       Overall responsibility for the planning and delivery of digital content

*       Manage the in-house product photography calendar, coordinating with external photographers, internal studio teams and Buying departments to ensure photography is effectively planned according to deadlines

*       Work with the Online and Brand Marketing teams to define a roadmap of content creation for each campaign and communicate deadlines with all internal and external stakeholders

*       Plan and schedule campaign photography shoots with our external photography agency

*       Collaborate with Marketing to ensure art direction is identified and shared with the agency

*       Create shoot lists according to necessary deadlines, ensuring asset requirements and product lists are identified and shared with the relevant stakeholders

*       Working with the Buying teams, organise the transit of product to the appropriate location of the production shoot in a timely and efficient manner

*       Along with the Online Trade and PR teams, identify content needs according to trading priorities for future website and PR content

*       Assist in homepage and CLP planning to define content creation needs

*       Attending photoshoots as required

*       Manage the receipt of digital assets and communicate their status and file location with the relevant parties

*       Receive and log invoices for content creation activities

*       Support in the admin of online and marketing, specifically assisting in day-to-day trade activities and managing Events pages online

Role Specific Criteria (Experience/Behaviours/Technical Ability):

We expect the successful candidate to have the following skills and experience:

Required skills

*       Highly organised and pro-active

*       Experience in a similar role a benefit

*       An ability to work with pace and deadlines

*       A strong team ethic with an ability to manage relationships with both internal and external stakeholders

*       An attention to detail

*       PhotoShop experience a benefit

*       Proficiency in Microsoft Office programmes

*       An understanding and appreciation of the Fortnum’s Brand

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

In return, we offer:

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 25 days holidays (excluded bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme