Communications Manager – Brand and Content

Salary: £37,694 (National Framework) or £42,863 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £529 per annum for those working from home.
Hours: Full-Time – 37 hours per week or compressed hours
Contract: Permanent

About Us

Healthwatch England is a statutory committee of the Care Quality Commission. We are your health and social care champion, making sure NHS leaders and other health and social care decision-makers hear your voice and use your feedback to improve care. Last year, we supported over two million people to have their say or get the advice they needed.

Using the power of people’s stories, we aim to help improve how services are run now and in the future.

To help us do this, we are now looking for a talented Communications Manager to join our team on a permanent, full-time basis.

The Benefits

• 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
• NHS pension scheme, with around a 14% employer contribution
• Free employee assistance service 24 hours a day
• Discounts to supermarkets, high street stores, electronics and fleet cars
• Discounted gym vouchers
• Cycle to work scheme
• Internal reward scheme where you could win a voucher or two!
• Equipment for homeworking

Why this could be a great role for you

This is an outstanding opportunity for a brand marketing professional with experience of managing staff and third-party suppliers to join our essential organisation.

Building upon our recent success, you’ll have the chance to take ownership of our brand development and drive positive change throughout our organisation. What’s more, with a fantastic range of benefits, professional development schemes and enviable flexible working options, you’ll be equipped with everything you need to excel in your role.

So, if you want to use your expertise to make a difference to how people across England experience health and care, we want to hear from you!

What you will bring…

To be considered as our Communications Manager, you will need:

• Experience of developing, planning and evaluating effective communication and brand marketing strategies
• Experience of briefing and managing staff and third-party suppliers
• Excellent written and verbal communication skills
• The ability to translate complex issues persuasively, creatively, and clearly for a variety of audiences
• Strong understanding of the full communications mix
• Strong editorial and project management skills
• Strong understanding of accessibility and usability
• A degree, or equivalent work experience

What you’ll be doing

As our Communications Manager, you will be responsible for managing the development and delivery of our marketing and communications activity.

Overseeing and shaping our editorial direction and brand development, you’ll ensure our brand identity, guidelines and messaging is consistent across the organisation and continually improved.

You’ll lead the delivery of our integrated communications strategy, engaging our diverse audiences with tailored content and managing and evaluating a range of marketing projects.

Additionally, you will:

• Develop staff and provide advice to national and local colleagues
• Ensure the development and delivery of high-quality communication products, projects and campaigns
• Ensure internal, client and third-party resources deliver against agreed timeframes, quality and budget
• Line manage Communications Officers

Next steps

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if you’d like to join us as a Communications Manager please apply via the button shown.

Other organisations may call this role Online Content Manager, Senior Brand Manager, Brand Communication Manager, Head of Marketing, Content Marketing Manager, Internal Communications Manager, or PR Manager.