American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to Card Members seeking leisure or business travel, as well as a variety of lifestyle services.
Driving Card Member engagement via online travel bookings is a strategic focus area for growth within TLS. The American Express Travel website serves as an accompaniment to the offline travel service for our premium card products, and is the primary travel portal for most Card products in 15 international markets.
This exciting position is primarily responsible for driving overall digital marketing strategy and launching full calendar of global travel sales, to drive engagement and online growth, in addition to managing the onsite merchandising strategy for Amextravel.com, and key marketing capabilities for our websites across multiple markets to maximize commercial opportunities.
In addition the senior manager, global digital marketing, will lead and manage key partnerships with external travel suppliers across Hotel, Car Hire & Experiences (e.g. Expedia) and the Digital Product team to drive International marketing plans & enhance the Card member experience.
The successful candidate must possess extensive knowledge and experience in Digital Marketing, Brand and Onsite merchandising, ability to work across multiple markets, and build strong relationships with a variety of stakeholders.
This role may be subject to additional background verification checks.
Why American Express?
Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world including recognition amongst the World’s Best Multinational Workplaces by Great Place to Work and Glassdoor’s 2017 Best Places to Work. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.