Using membership information held in our Salesforce database, as well as our website and email marketing tools, the Digital Marketing Officer will be responsible for creating bespoke reports on how our members interact with our online and offline offer. You will also be responsible for supporting teams across the organisation to implement effective CRM practice and use our Salesforce database to manage our relationships with members and other stakeholders, ensuring that we manage our members’ data in line with current data regulation requirements. The Digital Marketing Officer will also be involved in the development of a digital offer for members, whether by enabling access to online resources and e-training, finding and connecting with other members, or signing up to upcoming training.
The ideal candidate for this role will have experience in using technology to increase efficiency through improved information sharing and facilitating access to online resources and support. We are looking for someone with great communication skills who will support others to use new systems. You will also be an advanced Salesforce user with basic administrator knowledge.
Location: 47 – 49 Pitfield Street, London, N1 6DA
Salary: : £29,517 plus contributory pension scheme
Hours: 37.5 hours per week
Leave: 31 days (including 5 closure days) plus 8 bank holidays
Term: Until 31st August 2020, with potential to extend depending on funding