Sending messages that inspire and inform customers along every step of their journey is the aim of the Customer Marketing team. From marketing emails and direct mail campaigns designed to acquire and retain customers, to crucial pre-holiday information that will excite them before their trip.
We’re looking for someone to join the team who’ll bring creativity, ideas and technical skills. In return they’ll have the freedom to put them to the test.
As Marketing Executive, you’ll be working in the Customer Marketing team to deliver email and direct mail campaigns for Crystal Ski Holidays and TUI Lakes & Mountains. You’ll be responsible for creating content – including copywriting, image selection, editing and coding – that will be used in campaigns to deliver engagement and bookings.
You’ll bring ideas for content and targeting that you’ll have the chance to try out, test and then report on. You’ll monitor trends within the ski and travel industries and email marketing and be a champion for best practice.
A proactive member of the Marketing team, you’ll be building relationships with key areas of the business and external suppliers in order to deliver all campaigns. And working with the partnerships team you’ll be creating impactful content about different ski areas and holiday destinations.
• Marketing experience with relevant transferable skills
• Good creative and copywriting skills
• Good head for numbers and confidence in Excel and Powerpoint
• Confident on a computer, ability to learn new programmes and skills
• Organised individual who’s able to manage their own workload
• Strong attention to detail
• Flexible, can do attitude, self-motivated and a problem-solver
• Committed to putting the customer at the centre of their work
• Experience of html, Photoshop, email marketing tools are a plus
• Travel industry experience and/or a passion for skiing is a plus
For us in Crystal Ski Holidays, the mountain is everything. We love it as much as our customers do - and we get to talk about it every day. Imagine that?
Since 1981 we’ve been finding the best places to ski, and the most beautiful lakes and mountains to awaken our senses in the summer months. We are the UK’s leading ski operator and our success is rooted in our people and their passion for the mountains. Many of us started out as reps overseas and have developed careers in the UK after several seasons on the snow. In fact several of the Leadership team started out that way.
We are enthusiastic, fun, approachable, and expert on all things ski & lakes. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them.
TUI UK and Ireland is the UK’s largest tour operator with key brands including TUI, First Choice, Marella Cruises and Crystal Ski Holidays. Sub brands include Sensatori, Sensimar, and Family Life, as well as First Choice Holiday Villages and SplashWorld Resorts. Our airline is the UK’s third largest with 62 aircraft operating to over 88 destinations in 30 countries. We have a team of more than 10,000 employees serving over 5.5 million customers each year.
It’s our people that make us number one.
TUI Group is the leading tourism business with over 67,000 employees across the world. The Group includes our unique hotel portfolio, our cruise ships, our own aircraft, tour operators, travel agencies, and much more. At TUI, we have embarked on a journey of development towards a more digital, connected and integrated future. But we haven’t arrived there yet. Join us now and shape the future of travel.
You can look forward to a competitive salary, pension scheme and further benefits such as generous holiday discounts, great rates with foreign exchange and discounts with retailers.