29 Aug, 2018

Client Partner

  • Propellernet
  • Brighton, UK
Full time Account Management

Job Description

You are an experienced Client Partner/Business Director.

You are full of knowledge, curiosity and energy for all things digital – from strategy through to delivery of SEO, paid media, content and PR

You’re looking for a new, rewarding challenge in your career at one of the best places to work in the UK.

If this is you, we should definitely talk.

The role

We are looking for an experienced Client Partner/Business Director to join our award-winning team, working across our portfolio of Retail and Lifestyle clients.

You will be responsible for leading a small portfolio of accounts to drive strategic development across SEO, paid media, content and PR. You’ll share your knowledge and experience with all those around you to upskill wherever necessary. Central to the role is acting both as strategic client counsel and managing work through successfully to ensure great results, client satisfaction and commercial growth.

The ideal candidate

  • You have at least 8 years’ hands-on experience, either client or agency side, working with big brands – retail/travel experience is a bonus
  • You have broad experience of managing digital marketing projects and expert knowledge of SEO, paid media, content and PR
  • You are a strong and confident communicator with very strong influencing and negotiation skills
  • You’re at home liaising with clients and representing clients at big inter-agency meetings – giving strategic counsel for best results
  • You have strong commercial acumen with strong financial management
  • You’re able to project manage a team with diverse skillsets effectively
  • You have a challenging and enquiring mind, with an ability to take fresh perspective, keeping up to date with the latest thinking in digital marketing
  • You have experience of delivering innovative and creative campaigns
  • You embrace change and the challenge that comes with it
  • You have excellent analytical, numerical and excel skills, understanding data to develop insight
  • You’re a stunning colleague – someone everyone wants to have ‘on their team’


  • Commercial ownership of 3+ accounts
  • Ownership of all aspects of client servicing, project management, satisfaction, growth and development for your clients - extremely organised
  • Work with the client (and our team) to develop client strategies that put them ahead of their competitors, continually adapting to the changing media environment and utilising new innovations as appropriate
  • Use your digital marketing experience to challenge (and upskill as necessary) all those around you in their approach
  • Motivate and lead the team to deliver high impact work, developed and delivered against client strategy, to drive award winning results
  • Support new business initiatives with drive and enthusiasm
  • Deliver against forecast targets for individual clients, working proactively to achieve them
  • Play an active role within the Client Services team to strive for continual improvement in the way we service and deliver to our clients, proactively making suggestions as appropriate
  • Positively represent the company, developing relationships beyond the key marketing contacts
  • Demonstrate the ability to be on the pulse of culture and technology
  • Make life better for your clients and colleagues
  • Live our values of innovation, creativity, fun, adventure and wellbeing
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