CRM Marketing Executive

  • TrustedHousesitters
  • Brighton, UK
  • 09 Jul, 2018
Full time CRM Marketing Executive

Job Description

If you live and breathe email and CRM, then we are looking for you.


Our ever-growing marketing team is looking for a versatile Marketing Executive who can take responsibility for planning and executing tailored communications through email, push notifications and product with a focus on member success and retention.


Our members are the most important thing in our business, and this role will be dedicated to the member experience and delivering great network health to ensure the pet loving community keeps working for everyone. You’ll be proactive and able to take control of the channel and strategy. We’re a small team, so being adaptable, conscientious and autonomous is essential in the role. If you are passionate about working in a team that is making TrustedHousesitters the next household name, and think that you have the skills, drive and talent to help, let’s talk.


To apply, please visit


Skills and Experience
  • Significant experience of using marketing tools including CRM, analytics and email service providers, specifically Salesforce Marketing Cloud
  • A history of delivering personalisation, segmentation and programmes
  • Domain knowledge of deliverability
  • An understanding of testing with the ability to draw meaningful conclusions to improve performance
  • Analytical skills with an ability to create accurate and insightful channel reports against KPIs
  • The ability to write engaging copy that is tailored to the channel and the audience and reflects our values
  • Creative flair and a proactive nature, putting forward ideas to increase reach, engagement and awareness
  • An approachable but professional demeanour when communicating directly with members to involve them in our marketing activity
  • An approachable but professional demeanour when communicating directly with members to involve them in our marketing activity
  • An ability to work directly with external agencies
  • An understanding of how communication touch points impact customer journeys
  • Strong organisational skills, meaning you can maintain robust case study, image and UGC databases
  • A genuine passion for marketing with the ambition to develop your skills
Person Specification
  • An exceptional communicator with the confidence to participate in face-to-face meetings with stakeholders, partners and members
  • A problem solver, focused on results, with the ability to anticipate
  • Resilient. We are a small team so you will need to be able to multi-task and take on responsibility
  • Well-versed in marketing best practice and keep yourself updated on the industry, with a drive to achieve high standards
  • A love of pets, travel and a passion for what TrustedHousesitters offers

Closing Date

31 Jul, 2018