American Express

  • Brighton, UK

Why American Express?

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world including recognition amongst the World’s Best Multinational Workplaces by Great Place to Work and Glassdoor’s 2017 Best Places to Work. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Full time
American Express London, UK
You’ll do more than the expected. You’ll do the unexpected.    Department overview   American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. The UK Global Commercial Services (GCS) Marketing Team is a critical driver of growth and responsible for developing and managing a suite of marketing solutions for all businesses segments across the globe from small business to global enterprises.   We are looking for a dynamic team member who can translate customer needs and marketplace understanding into powerful marketing campaigns that are best-in-class, and who can then effectively deliver those campaigns to the market in unique and compelling ways.   We have a fantastic opportunity on the UK Prospect Marketing Team to lead our co-brand partnership marketing activities across acquisition and customer, including digital, offline, events, content, social, and other channels as appropriate. This role will primarily focus on our British Airways partnership. It will be partner-facing and work closely with our Product Team, Consumer Team, and the full GCS marketing team to deliver and manage our co-brand marketing.   Responsibilities   The successful candidate will be responsible for: Developing and executing the British Airways marketing roadmap of marketing activities within Prospect Marketing. Partnering with the Product Team and British Airways Team to execute the marketing strategy and delivering annual targets for the British Airways portfolio. Reporting on performance to the Partner and Product Marketing Team and using business intelligence to inform decision making about what / how to execute effective marketing campaigns. Identifying new marketing opportunities to drive yearly growth targets. Serving as the key contact for stakeholders in relation to all British Airways marketing activities. Ensure alignment with the American Express strategic partner pillars. Developing a sound understanding of the UK B2B commercial payments competitive environment, in particular for SMEs.  Partnering across acquisition and customer marketing within GCS, and with consumer marketing.   Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.   Qualifications   Required skills   The successful candidate will be highly professional, confident and personable with high levels of energy and a proactive attitude Omni-channel experience preferred; digital required. Proven track record of successfully designing and executing marketing campaigns that have significantly contributed to business results / success. Experience of partnering with various sales, product & marketing teams across different lines of business (essential). Experience driving results and using performance dashboards to pro-actively make effective decisions on how to make an impact. Ability to build strong relationships and managing multiple stakeholders in a highly matrixed organization (essential). Prior experience in Co-Brand marketing is a plus. University degree (MBA a plus but not required) or equivalent experience. Marketing qualification (essential). Creative problem-solving, ability to identify and drive customized solutions. Ability to work under pressure and meet tight deadlines. Excellent attention to detail. Passion for marketing and innovation.   Why American Express? There’s a difference between having a job and making a difference.   American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.   We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.   Because we believe that the best way to back our customers is to back our people.   The powerful backing of American Express. Don’t make a difference without it. Don’t live life without it.
15 Feb, 2019